Itchy Robot Apps: Why Minor App Bugs Can Often Destroy a Big Brand’s Reputation
In the digital era, a mobile application is often the most direct interface between a big brand and its customers. Yet, as exemplified by “Itchy Robot Apps,” even minor technical glitches can Often Destroy a meticulously built corporate reputation. Users expect seamless performance, and any friction immediately erodes trust, regardless of the brand’s size or … Baca Selengkapnya